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Posted inLocal News

San Francisco becomes first in nation to ban use of AI algorithmic tools to set rent prices

by Ruth Dusseault, Bay City News September 4, 2024

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In an action that took less than 33 seconds of its Tuesday meeting, the San Francisco Board of Supervisors approved an ordinance that bans the use of algorithms or similar automated tools to set the price of rents in the city. Supervisor and board president Aaron Peskin listens as board clerk Angela Calvillo introduces the ordinance on Sept. 3, 2024. (Framegrab via City of San Francisco)

The San Francisco Board of Supervisors passed an ordinance Tuesday that will prohibit the sale or use of “algorithmic devices” used by landlords to set rents or occupancy levels for residential rental units in the city.

Pounding the gavel, Supervisor and board president Aaron Peskin said that San Francisco is the first city in America to pass such a law. The new law will render civil penalties of up to $1,000 per violation and fines that cover damages, restitution and attorneys’ fees.

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“This ordinance will be an example for cities all over this country,” he said.

Residential landlords traditionally set rental rates by comparing their properties to similar ones in the same market area. They factor in the condition of the property, the economic climate and tenant improvements.

But with the rise of artificial intelligence and rental pricing software like RealPage Inc., property owners have started using real-time dynamic pricing that updates regularly.

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According to a board presentation in July by Lee Hepner, senior legal counsel with the American Economic Liberties Project, an anti-monopoly nonprofit research organization, those rates are based on a model trained on a large dataset of over 16 million units.

A screenshot of the RealPage website includes information about its artificial intelligence-based software to help landlords verify prospective renters, prevent fraud, and improve tenant retention. With the rise of AI and rental pricing software, property owners have started using real-time dynamic pricing that updates regularly. (Screenshot via realpage.com)

The software is also improving as new property managers are added to their list of clients. It is currently responsible for the pricing of 8% of all rental units nationwide.

Hepner said the AI relies on landlords disclosing data about their units to RealPage. Though it would not normally be in landlords’ interests to share such information, they offer it because they receive the benefits of their competitors’ data in return.

The Federal Trade Commission data shows rents increasing 20% nationwide since 2020. Economic data from the U.S. Bureau of Labor Statistics shows that rents in the San Francisco-Oakland-Hayward metropolitan statistical area have increase at a faster rate than the rest of the country, as seen in the rental consumer price index, a measure of the average change in prices overtime.

Is it friend or foe?

According to May 2023 figures from RealPage, 6.1% of rental units in the San Francisco metropolitan statistical area use AI Revenue Management or YieldStar, two of its products. Since that’s such a small part of the market, RealPage contends, price-fixing and collusion cannot occur through its devices.

Instead, RealPage says the software benefits both landlords and residents. The company also said its products can recommend that rent prices decrease, increase or stay the same, but do not require that users apply those recommendations.

Multiple investigations and lawsuits around the U.S. have charged that the software has driven double-digit rent increases and encouraged landlords to hold tens of thousands of units vacant to create artificial scarcity.

In August, the U.S. Department of Justice, together with the attorneys general of North Carolina, California, Colorado, Connecticut, Minnesota, Oregon, Tennessee, and Washington, filed a civil antitrust lawsuit against RealPage for its alleged scheme to decrease competition among landlords in apartment pricing.

According to the Department of Justice, RealPage also encourages loyalty to the algorithm’s recommendations through an “auto accept” function. It has pricing advisors who monitor landlords’ compliance.

Tagged: Aaron Peskin, AI, AI algorithms, algorithms, apps, artificial intelligence, Bay Area, courts, data, housing, landlords, laws, lawsuits, ordinance, rental housing, San Francisco, San Francisco Board of Supervisors, software

Ruth Dusseault, Bay City News

Ruth Dusseault is an investigative reporter and multimedia journalist focused on environment and energy. Her position is supported by the California local news fellowship, a statewide initiative spearheaded by UC Berkeley aimed at supporting local news platforms. While a student at UC Berkeley’s Graduate School of Journalism (c’23), Ruth developed stories about the social and environmental circumstances of contaminated watersheds around the Great Lakes, Mississippi River and Florida’s Lake Okeechobee. Her thesis explored rights of nature laws in small rural communities. She is a former assistant professor and artist in residence at Georgia Tech’s School of Architecture, and uses photography, film and digital storytelling to report on the engineered systems that undergird modern life.

More by Ruth Dusseault, Bay City News

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