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Posted inLocal News

Right Care, Right Way: Contra Costa campaign aims to ease burden on hospital ER services

by Jayden McKenzie, Contra Costa Youth Journalism February 24, 2026February 23, 2026

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Leadership members of the Healthcare Literacy Council of Contra Costa County gather at Kaiser Permanente Antioch Medical Center to celebrate the launch of the "Right Care, Right Way" campaign. From left to right: Fire Chief Lewis Broschard of the Contra Costa County Fire Protection District; Dr. Irene Lo, interim chief executive officer with the Contra Costa Health Plan; Pam Galley, senior vice president and area manager of the Kaiser Permanente Diablo Service Area; county Supervisor Diane Burgis; and Dr. Sharon Mowat, physician-in-chief with the Kaiser Permanente Diablo Service Area. (Image via CCSpin)

IN LATE 2025, Contra Costa County community leaders launched a pilot campaign due to the rise of unnecessary ambulance calls and trips to the emergency rooms from residents.

Jayden McKenzie is a junior at Deer Valley High School in Antioch and a member of Contra Costa Youth Journalism. (Ishita Khanna/Bay City News)

Not only was this putting excessive stress and pressure on people who work in hospital ERs, but the costs related to the transportation and care had become increasingly costly for the billed patients. 

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Tagged: Antioch, CCSpin, CCYJ, Contra Costa County, Contra Costa County Fire Protection District, Contra Costa Health, Contra Costa Youth Journalism, Deer Valley High School, Diane Burgis, emergency services, Featured, Featured News, government, health care, health care facilities, hospitals, Kaiser Permanente, Los Medanos College, public health
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