A FLURRY OF class action lawsuits against a South Bay digital tech management company landed in federal court this week after a data breach allegedly exposed the personal, medical and insurance information of nearly half a million people.

Santa Clara-based Serviceaide Inc. provides digital management services to many health care providers and other clients, using AI chatbots that serve as virtual agents to handle routine customer questions and requests without human intervention.

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Joe Dworetzky is a second career journalist. He practiced law in Philadelphia for more than 35 years, representing private and governmental clients in commercial litigation and insolvency proceedings. Joe served as City Solicitor for the City of Philadelphia under Mayor Ed Rendell and from 2009 to 2013 was one of five members of the Philadelphia School Reform Commission with responsibility for managing the city’s 250 public schools. He moved to San Francisco in 2011 and began writing fiction and pursuing a lifelong interest in editorial cartooning. Joe earned a Master’s in Journalism from Stanford University in 2020. He covers Legal Affairs and writes long form Investigative stories. His occasional cartooning can be seen in Bay Area Sketchbook. Joe encourages readers to email him story ideas and leads at joe.dworetzky@baycitynews.com.