‘We can detect and predict’: San Jose uses AI technology to streamline government service

San Jose is a beehive of artificial intelligence innovation, with the city continuing its integration of the technology into every day services to improve the lives of residents.

Now that AI is more accessible than ever, Mayor Matt Mahan along with other city officials are using it to identify problems and strategize solutions. San Jose is already using AI to optimize public transit, translate languages, review documents and find street issues like potholes, graffiti, broken street lights, illegal dumping and more — all before they’re noticed by residents. And the city is just getting started.