San Jose revamps 311 app to more efficiently handle abandoned vehicle complaints

SAN JOSE IS updating its 311 app that tracks resident complaints to more efficiently address thousands of requests about abandoned vehicles.

The 311 app is designed to be a one-stop shop for residents to report a variety of issues including blight, graffiti and potholes, or request other supportive services. Residents depend on the city to resolve issues pertaining to abandoned vehicles, but the city can’t always respond effectively or quickly enough to meet demand.