Local News Matters weekly newsletter
Start your week with a little inspiration. Sign up for our informative, community-based newsletter, delivered on Mondays with news about the Bay Area.
San Jose residents in the city’s Digital Inclusion Partnership can now get tech support following the launch of a helpline, city officials said.
The free helpline will provide participants with assistance with their computers and internet access.
It is the latest effort of the San Jose Digital Inclusion Partnership, formed between the city of San Jose, the Mayor’s Office of Technology and Innovation, and the California Emerging Technology Fund.
“The Tech Support Helpline is an example of a community-developed solution that will provide a new layer of resident assistance to further bridge the digital divide in San Jose,” Mayor Sam Liccardo said in a statement.
“By providing free technical support, the helpline will help prevent internet and computer pain points from becoming barriers to San Joseans’ digital access,” Liccardo said.
Current participants in the Digital Inclusion Partnership can get help in English or Spanish by calling the helpline at 408-753-0822.
“By providing free, convenient technical support, our SJ Works interns help program participants retain meaningful access to internet technology while building skills to become the next generation of San Jose innovators,” said Jordan Sun, the city’s chief innovation officer, in a statement.