Why the AI-ification of workplaces may move slower than we think, despite corporate hype

For the last 1.5 years since ChatGPT launched, workers and business leaders have been singing two different tunes about the advent of generative artificial intelligence.

From the C-suites, there is excitement and optimism about cost savings and improved productivity—but among the rank and file are rumblings of anxiety and fear. An ADP Research Institute survey of 35,000 workers published in June found that more than 40% believe generative AI will replace some or most of the functions they perform at their companies.