The City of Santa Clara will begin charging transaction fees for credit card, debit card, and electronic check payments related to Building, Planning, Public Works, and Fire department fees starting July 1, city officials announced earlier this month.
Under the new policy, credit and debit card payments will incur a fee of 2.65% of the total transaction amount, while e-check payments made through bank accounts will be charged a flat $1 fee per transaction.
The city said credit and debit card payments must be at least $5 and cannot exceed $100,000 per transaction.
Meanwhile, e-check payments must also be at least $5 and are capped at $500,000 per transaction.
City officials said the transaction fees will be paid directly to a third-party payment processor and not to the city. The fees are nonrefundable.
The city encouraged customers to review alternative payment options and information regarding ACH debit blocks for corporate bank accounts on its fee payment webpage.
Questions about the new fees can be directed to the affected city departments:
- Planning: planning@santaclaraca.gov  Â
- Building: permitcenter@santaclaraca.gov
- Public Works: engineering@santaclaraca.gov  Â
- Fire, Community Risk Reduction: crrd@santaclaraca.govÂ