The San Mateo County Transit District has begun allowing people with disabilities to order same-day paratransit trips in a pilot program that launched this week.
The transit district offers paratransit for those who can’t independently use SamTrans bus service. Trips ordinarily must be scheduled at least one day in advance.
The same-day option will be offered on a space-available basis. Customers can request a trip by calling the Redi-Wheels reservation phone number on their paratransit ID card.
“This same-day pilot is exciting because we believe it has the potential to provide increased transportation flexibility for our paratransit customers,” Tina Dubost, SamTrans manager of accessible transit services, said in a statement.
The service is available between 9:30 a.m. and 3 p.m., seven days a week.
Same-day paratransit is considered a premium service. One-way trips will cost $10 for standard fare or $8 with fare assistance.