MORE THAN A YEAR after San Jose officials pledged sweeping reforms at the city’s troubled animal shelter, a Santa Clara County Civil Grand Jury said the work of rebuilding public trust is far from over.

The civil grand jury’s May 27 report found the San Jose Animal Care Center has reduced overcrowding and increased adoptions, but continues to face challenges around transparency, rescue partnerships and community confidence. Jurors also identified concerns with shelter data reporting and recommended the city improve public access to information about capacity and animal intake.

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