A new audit by the Oakland City Auditor’s Office found that high waste disposal costs, gaps in enforcement and limited access to legal dumping options are contributing to the city’s persistent illegal dumping problem.

According to an audit report by the Office of City Auditor Michael Houston released Thursday, most illegally dumped trash in Oakland appears to come from households and making legal waste disposal more convenient and affordable could help reduce dumping across the city.

Auditors found Oakland’s curbside hauling rates were between 23% and 40% higher than the average cost in nearby jurisdictions served by the same waste hauler. The report also found renters are not eligible for discounted service rates currently available to some homeowners.

Illegal dumping has long affected Oakland’s health, safety, environment and economy, according to the audit, which reviewed city data from 2019 through 2025 after residents requested an investigation into the issue. The city spent nearly $12 million cleaning up illegally dumped waste during the 2024-25 fiscal year, with more than $2 million more spent on enforcement activities.

The audit found free bulky-item pickup services were widely underused by residents of multi-family housing, even though those units made up most residential service accounts. In 2025, less than 2% of multi-family units used their free bulky pickup appointment compared with about 72% of single-family homes, according to the report.

Auditors also identified weaknesses in the city’s Environmental Enforcement Unit, including limited staffing, unclear procedures and gaps in coordination between departments. While cleanup crews generally responded quickly to dumping complaints, the report said access to the city’s 311 reporting system should be improved to meet equal-access requirements and support enforcement efforts.

70 daily service requests related to illegal dumping

The city received more than 25,000 illegal dumping service requests in 2025 — about 70 per day on average.

Auditors issued 17 recommendations, including lowering waste-hauling costs, expanding discounted service eligibility to renters, increasing awareness of free bulky-item pickup programs, raising illegal-dumping penalties, improving staffing and procedures within the city’s Environmental Enforcement Unit, strengthening coordination between departments and prosecutors, expanding public outreach and education, and improving accessibility of the city’s 311 reporting system.

The report emphasized that improving access to affordable waste services and expanding enforcement tools could help reduce illegal dumping and improve conditions across Oakland neighborhoods.

“The City can benefit from further collaboration with the County, especially the District Attorney’s Office,” Houston said.

The audit comes after Oakland officials recently approved stronger enforcement measures aimed at curbing illegal dumping. The City Council unanimously passed an ordinance sponsored by Mayor Barbara Lee and Councilmember Zac Unger that more than doubled penalties for dumping trash on streets, parks and sidewalks to as much as $5,000 for repeat violations and made it a crime to use a vehicle for illegal dumping.

City leaders also announced a pilot program using artificial intelligence-equipped drones to help identify dump sites and said they were supporting proposed state legislation that would require violators to pay dumping fines before renewing vehicle registrations.