A newly launched initiative in Novato aims to improve access to resources and support services for residents experiencing homelessness, mental health challenges and substance abuse issues.
The new program, called the Specialized Assistance for Everyone Team, or SAFE, is a mobile crisis response team comprising civilian first responders, the city said Tuesday.
According to the city, SAFE’s services are three-fold. First, it provides emergency response to individuals suffering from mental health crisis, addiction or homelessness.
It also offers non-emergency support services including conflict resolution, low-level medical aid, substance abuse counseling and welfare checks.
And finally, it builds connections with community members through early interventions and proactive outreach to prevent crises from escalating.

The SAFE program is managed by Petaluma People Services Center, a Petaluma-based nonprofit that implements the SAFE program in other North Bay cities, including San Rafael.
SAFE often responds independently from police, fire and paramedics, allowing those services to focus on emergencies. At times, SAFE may accompany emergency responders to provide trauma-informed services and resources to those in need.
Novato Mayor Tom O’Connor credits the city’s partnership with PPSC in ensuring the SAFE program’s success.
“Through collaboration and innovation, Novato remains committed to fostering positive outcomes and enhanced quality of life for all who call Novato home,” he said in a statement.
A ribbon-cutting ceremony to welcome the SAFE Team is scheduled for Tuesday, April 8, outside the City Administrative Offices at 922 Machin Ave. More information is available on the city’s website.
