The Stockton City Council recently voted unanimously to approve a contract that will create a customer service portal to assist residents on home improvement projects and starting a business.

City officials said the decision tree software project intends to minimize the time staff spends answering repetitive questions and eliminate some of the roadblocks residents face when trying to start a business or home project.

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Victoria Franco is a Stockton-based reporter covering the diverse news around the Central Valley as part of the Report for America program. As a Stockton native, Franco is proud to cover stories within her community and report a variety of coverage. She is a San Jose State University alumna with a Bachelor of Science degree in Journalism. In her collegiate years she was Managing Editor for the Spartan Daily. From her time at the Spartan Daily she helped lead her staff to California College Media Awards and a General Excellence first place. Victoria encourages readers to email her story tips and ideas at victoria.franco@baycitynews.com.