Monterey County residents will soon be able to give feedback to 911 dispatchers thanks to a new service the county is rolling out next month, county officials said.

Starting Dec. 1, the service CueHit will launch, providing callers to 911 with the opportunity to respond to survey questions about the service they received from 911 dispatchers and call takers.

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Keith Burbank is currently a fulltime reporter covering Alameda County and Oakland news for Bay City News. He has also worked on the Data Points project for Local News Matters, finding trends and stories about the region through data. In 2019, he was a California Fellow at the USC Annenberg Center for Health Journalism, producing a series about homeless deaths in Santa Clara County. He worked as a swing shift editor for the newswire for several years as well. Outside of journalism, Keith enjoys computer programming, math, economics and music.