Audit finds communication failures by SFMTA cost city both time and money

The San Francisco Municipal Transportation Agency cost the city millions of dollars and up to nearly two years of delays on four projects studied in a city controller audit released this month that cited communication failures and insufficient collaboration with other agencies as reasons for the delays and cost overruns.

The audit, made public Feb. 16, reported that ineffective employee evaluation, inconsistent design reviews, unaddressed safety and service issues, lack of training to improve collaboration and poor decision making from the Transportation Capital Committee — which oversees SFTMA’s capital planning process — all contributed to project delays and cost overruns on projects.